Bisher Rababa

Experienced National Service Manager who has vast experience working for several respected importers in Jordan and Saudi Arabia. I possess a strong technical knowledge and leadership experience. Currently, I'm responsible for managing 27 service centers over the kingdom including 4 body shops. I run an efficient and profitable service operations meeting and exceeding manufacturer retail standards and customer expectations. I’m leading Midel East region service outlets in customer satisfaction with outstanding results in all KPIs especially CSI and FIRFT. I have been recognized and awarded by General Motors as well as Universal Motors Agencies for outstanding performance. I have a motivational and supportive management style working in a diverse-multicultural environment. I know what motivates people and what drives them to do their best. This allows me to get close to the forefront of the business, whilst gaining rapport and trust. In 2010, I was certified as “General Motors-Certified Service Manager” since I had completed all training courses & requirements of GM Middle East Operations to get this certificate.