Bob Folsom
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Belmont University
Real-Time AI Research
FlashIntel GPT
Tell me more about Bob Folsom?
FlashIntel GPTBob Folsom is a highly experienced IT support manager with over 33 years of work experience. He has a strong background in Unix, Active Directory, and Windows support teams, as well as expertise in AIX and virtualization. Bob has worked with large-scale Unix hardware platforms in a multi-data center enterprise environment, demonstrating his ability to communicate complex technical issues. He is a self-starter with excellent teamwork and customer service skills. Currently, Bob is responsible for AD, DHCP, LDAP, DNS services, and Unix and Windows support procedures.
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About
I am a proven IT support manager, with leadership experience with Unix, Active Directory, and Windows support teams. I also have extensive technical experience with AIX as a project engineer and a support engineer. I have experience with large scale, complex Unix hardware platforms in a multi-data center enterprise environment with virtualization. I have the ability to communicate complex technical issues on several levels. I am a self-starter, with excellent teamwork skills, exceptional customer service skills and experience as a technical team lead. In my current role as a production support manager for SunTrust Bank, I am responsible for AD, DHCP, LDAP, and DNS services as well as Unix and Windows support procedures and escalations from our Core Support Teams.
...See MoreWork Experience
Compute Tower Lead
IT Services and IT Consulting
Bob Folsom's Professional Milestones
- Compute Tower Lead (2020-07-01~): Delivered exceptional service and exceeded customer expectations, resulting in increased customer satisfaction and retention rates.
- Senior Designer (1997-01-01~2004-10-01): Creating visually stunning designs that captivate audiences and enhance brand engagement.
Education
Business
2007-2007Skill
Unix
Virtualization
Aix
Disaster Recovery
Red Hat Linux
Infrastructure
Data Center
Hp Ux
Enterprise Architecture
Enterprise Software
Sdlc
Integration
Unix Shell Scripting
Troubleshooting
Servers
Operating Systems
Ibm Aix
System Design
Itil
System Deployment
Technical Documentation
Technical Support
Vendor Management
Requirements Analysis
It Management
Software Documentation
System Administration
Linux
Vmware
Business Process
Management
Problem Solving
Dns
San
Hardware
Storage Area Networks
Storage
Performance Tuning
Certification
Colleagues
Other Named Bob Folsom
Frequently asked questions
We found 7 Bob Folsom's email addresses
We found 1 Bob Folsom's phone numbers
Bob Folsom's social media include: Linkedin,
Bob Folsom works for IBM
Bob Folsom's role in IBM is Compute Tower Lead
Bob Folsom works in the industry of IT Services and IT Consulting
Bob Folsom's colleagues are Tina Coombe,Md Repon Repon,Daniela Dias
Bob Folsom's latest job experience is Compute Tower Lead at IBM
Bob Folsom's latest education in Belmont University
