Bonface Mwangangi
Kenyatta University
Tell me more about Bonface Mwangangi?
Bonface Mwangangi is an experienced Customer Executive with 8.8 years of work experience in the telecommunications industry. Based in Kenya, he has a strong background in customer service, data entry, market research, data collection, and performance management. Bonface holds a Bachelor of Arts degree in Economics and gender from Kenyatta University. He has worked at Safaricom PLC as a Customer Experience Executive and at Busara as a Field Officer. He also has experience as a Research Student at the International Livestock Research Institute (ilri) in Kenya.
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About
Experienced Customer Executive with a demonstrated history of working in the telecommunications industry. Skilled in Customer Service, Data Entry, Market Research, Data Collection, and Performance Management. Strong support professional with a Bachelor of Arts - BA focused in BA ( Economics and gender) from Kenyatta University.
Work Experience
Data Scientist
Customer Experience Executive
Telecommunications
Bonface Mwangangi's Professional Milestones
- Customer Experience Executive (2017-11-01~): Driving customer satisfaction through thorough evaluations, resulting in increased satisfaction and loyalty.
- Field Officer (2015-12-01~2017-09-01): Developed and implemented effective strategies to achieve operational excellence and improve productivity.
Education
Bachelors,
Bachelor Of Arts,
Ba ( Economics And Gender)
2010-2014Certification
Colleagues
Davis Mugambi
product manager | product owner | product development | telco | user and customer experience | agile | mobile data | product support
Fred Polo
Business Owner
Stephen mukavi
Shop Owner
mustafa sheikh
Business Owner
Kenneth Kigo
Business Owner
Other Named Bonface Mwangangi
Frequently asked questions
Bonface Mwangangi's social media include: Linkedin,
Bonface Mwangangi works for Safaricom PLC
Bonface Mwangangi's role in Safaricom PLC is Data Scientist
Bonface Mwangangi works in the industry of Telecommunications
Bonface Mwangangi's colleagues are Davis Mugambi,Fred Polo,Stephen mukavi
Bonface Mwangangi's latest job experience is Data Scientist at Safaricom PLC
Bonface Mwangangi's latest education in Kenyatta University