Bongani Spopo
Customer Service Assistant@ Teleperformance
Cape Town, Western Cape, South Africa
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Bongani Spopo is a highly experienced Customer Service Associate with 12.7 years of work experience. Based in the City of Cape Town, South Africa, Bongani has successfully handled sales activities from lead generation to close. With a strong focus on achieving sales goals and meeting client expectations, Bongani has successfully completed various professional and vocation training. Bongani has received multiple awards and has been recognized for her exceptional performance.
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Skills & Insights
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Emails and Phone Numbers

@teleperformance.com
@teleperformance.com.br
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About

Well, for these years I have been working as a Customer Service Associate. In that position, I have been responsible for handling all the sales activities, from lead generation through to close. I was also assigned to elevate company standards, achieve sales goals and meet clients’ expectations. During my tenure, I have completed various professional and vocation training organized by the company. Which then, I am able to complete the goal using my own methods of sales technique. I am also awarded with different titles at my work. I was the Star Awards Winner for May 2018 and Quarterly Winner (May/June/July)

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Work Experience

21, Rue Balzac, Paris, Île-de-France, 75008, FR

Outsourcing and Offshoring Consulting

260575
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Bongani Spopo's Professional Milestones

  • Customer Service Assistant (2019-09-01~): Improving customer satisfaction through exceptional communication and personalized recommendations.
  • Customer Service Representative (2019-02-01~2019-09-01): Provided exceptional customer support, contributing to customer satisfaction and loyalty.
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Education

Nelson Mandela Metropolitan University
Nelson Mandela Metropolitan University

Communication And Media Studies

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