Bonnie Singson
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FlashIntel GPTBonnie Singson is a highly experienced professional with 21.6 years of work experience in various fields such as enterprise software, data center, call center, cloud computing, and service delivery. She has a strong background in virtualization, incident management, and network security. Bonnie has worked at Trend Micro in Japan as a Global Program Manager and Premium Support Manager, specializing in Escalation management and problem management. She is skilled in customer support, training, and ITIL. Bonnie is based in the Philippines and has a proven track record in customer satisfaction and contact center management.
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About
Skills: Escalation management, proactive customer service, problem management, retail and merchandising, hospitality management, people management and contact center management.
Work Experience
Global Program Manager
Premium Support Manager
Escalation Manager
Software Development
Bonnie Singson's Professional Milestones
- Escalation Manager (2002-04-01~2010-01-01): Successfully completed multiple complex transactions, ensuring seamless integration and timely delivery of solutions.
- Global Program Manager (2013-01-01~): Successfully coordinated and executed global strategies, elevating program performance and driving international sales growth.
Skill
Enterprise Software
Data Center
Call Center
Cloud Computing
Service Delivery
Virtualization
Incident Management
Network Security
Security
Customer Support
Training
Itil
Solution Selling
Technical Support
Program Management
Team Management
Pre Sales
Management
Computer Security
Vmware
Business Alliances
Call Centers
Customer Escalation Management
Antivirus
Information Security
Sales Enablement
Managed Services
Channel Partners
Makeup Artistry
Firewalls
Storage
It Management
Salesforce.com
San
Customer Satisfaction
Fitness Training
Wellness
Network Administration
It Service Management
It Operations
Certification
Colleagues
Joanna Amelio
Strategic Channel Marketing Manager
Ming Li
pragmatic software architect | team player | building scalable solutions | charity founder | published author
Morten Hoel
Chief Technology Officer Norway
Ming Li
pragmatic software architect | team player | building scalable solutions | charity founder | published author
Eva Chen
Co-Founder | Chief Executive Officer
Other Named Bonnie Singson
Frequently asked questions
We found 3 Bonnie Singson's email addresses
We found 1 Bonnie Singson's phone numbers
Bonnie Singson's social media include: Linkedin,
Bonnie Singson works for Trend Micro
Bonnie Singson's role in Trend Micro is Global Program Manager
Bonnie Singson works in the industry of Software Development
Bonnie Singson's colleagues are Joanna Amelio,Ming Li,Morten Hoel
Bonnie Singson's latest job experience is Global Program Manager at Trend Micro
