Brad Linterman

Dedicated and hard-working professional with over 9 years of management, customer service, and leadership experience. Proven ability to effectively lead a strong team and ensure the efficient completion of store and company objectives. Reliable and enthusiastic professional with extensive knowledge of budgeting, employee scheduling, and inventory control. Demonstrated capability to communicate effectively with customers and employees by identifying customer needs and maintaining continuity with staff training and support. Capacity for delivering quality job performance and ensuring personal and company work ethic and standards are achieved. Core competencies include: • Employee Leadership & Coaching • Ordering & Inventory Management • Excellent Customer Service Skills • Time Management/Organization • Store Scheduling & Budgets • Troubleshooting/Problem-Solving • Achieving/Surpassing Sales Targets • Shrink/Profit and Loss • Vendor/Community Relationships • Dedicated to Continual PROFESSIONAL EXPERIENCE STORE TEAM LEADER (07/2019 – Present) New Horizon Co-op Trader Ridge, Grande Prairie, AB Manage a team during the opening of a brand-new Co-op store and accomplish all objectives within budget and time constraints. • Ensure customers are happy with the products and services to ensure repeat business. Skilled at providing effective solutions to customer issues or concerns. • Lead a team of employees and address employee problems quickly and efficiently. Supervise a high-performing team to complete store and company objectives. Lead, support, and coach team members to achieve a high level of customer engagement. • Experience working on the till to further personal customer service skills. Able to multi-task with shifting priorities and manage multiple departments when the store is short-staffed. ASSISTANT MANAGER (2012 – 07/2019) Safeway Inc., Grande Prairie, AB Worked as the First Assistant Manager for two of the highest sale volume stores in Alberta. • Managed budgets totaling over 20 million for each fiscal year. Oversaw weekly schedules and taking inventory every four weeks. • Trained in Computer Automated Ordering and Food Wise. Skilled in order writing and scanning in back door receiving. Certified in pallet jack training. • Maintained effective relationships with vendors and businesses in Grande Prairie. Helped the community with several events including the Grande Prairie Hospital Foundation and Kids Sport.