Brandy Thomas
Belmont, North Carolina, United States
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Brandy Thomas is a highly experienced optical professional with 10 years of experience in the field. She has a strong background in retail, Microsoft Office, Microsoft Excel, leadership, and strategic planning. Based in the United States, Brandy has worked as an Optical Lead at University Eye Associates and has a proven track record of handling important optical sales inquiries, calls, andconcerns. She is skilled in handling insurance billing and ensuring accurate claims are handled. Brandy is also experienced in educating patients with frame and lens options, providing clear work orders and instructions, and managing all frame ordering.
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Emails and Phone Numbers

@universityeye.net
@theeyeassociates.com
+1 248594****
+1 704896****
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About

10+ years in the optical field. Lead Optical Associate at University Eye Associates. Point person in handling important optical sales inquiries/calls/concerns. Work closely with insurance department with optical billing. Appropriately and correctly identified errors on denied/rejected claims as they were received. Post VSP payments to AR. Monitored shared email in-boxes and ensured inquiries were addressed. Assist with training. Optical Associate at University Eye Associates Charlotte, NC Assist and educate patients with frame and lens options. Provide clear, detailed work orders and instructions for grinding lenses and fabricating eyeglasses. Heated, shaped and bent plastic and metal frames to adjust eyeglasses for patients. Confirms that orders are correctly made with the use of a manual lensometer for verifying prescriptions. Manage all frame ordering with reps and inventory. Insurance eligibility verification and filing claims of vision plans. Handle returns to manufacturers for credit in a timely manner. Order all jobs quickly and accurately.

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Work Experience

8316 Medical Plaza Dr, Charlotte, North Carolina, 28262, US

Medical Practices

44
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Brandy Thomas's Professional Milestones

  • Optical Associate (2003-11-01~2011-03-01): Streamlining operation algorithms and enhancing operational efficiency through advanced diagnostic solutions.
  • Optical Lead (2011-03-01~): Executing cutting-edge optical projects, driving innovative solutions for diverse environments.

Education

Cleveland Community College
Cleveland Community College