Brandy Thomas
Cleveland Community College
Tell me more about Brandy Thomas?
Brandy Thomas is a highly experienced optical professional with 10 years of experience in the field. She has a strong background in retail, Microsoft Office, Microsoft Excel, leadership, and strategic planning. Based in the United States, Brandy has worked as an Optical Lead at University Eye Associates and has a proven track record of handling important optical sales inquiries, calls, andconcerns. She is skilled in handling insurance billing and ensuring accurate claims are handled. Brandy is also experienced in educating patients with frame and lens options, providing clear work orders and instructions, and managing all frame ordering.
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About
10+ years in the optical field. Lead Optical Associate at University Eye Associates. Point person in handling important optical sales inquiries/calls/concerns. Work closely with insurance department with optical billing. Appropriately and correctly identified errors on denied/rejected claims as they were received. Post VSP payments to AR. Monitored shared email in-boxes and ensured inquiries were addressed. Assist with training. Optical Associate at University Eye Associates Charlotte, NC Assist and educate patients with frame and lens options. Provide clear, detailed work orders and instructions for grinding lenses and fabricating eyeglasses. Heated, shaped and bent plastic and metal frames to adjust eyeglasses for patients. Confirms that orders are correctly made with the use of a manual lensometer for verifying prescriptions. Manage all frame ordering with reps and inventory. Insurance eligibility verification and filing claims of vision plans. Handle returns to manufacturers for credit in a timely manner. Order all jobs quickly and accurately.
...See MoreWork Experience
Optical Lead
Medical Practices
Brandy Thomas's Professional Milestones
- Optical Associate (2003-11-01~2011-03-01): Streamlining operation algorithms and enhancing operational efficiency through advanced diagnostic solutions.
- Optical Lead (2011-03-01~): Executing cutting-edge optical projects, driving innovative solutions for diverse environments.
Education
Skill
Retail
Microsoft Office
Microsoft Excel
Leadership
Strategic Planning
Retail Sales
Microsoft Word
Sales Operations
Opticians
Team Leadership
Insurance Verification
Health Insurance
Employee Training
Customer Satisfaction
Vision Insurance
Inventory Control
Lenses
Windows
Customer Relations
Customer Retention
Medical Billing
Frame Repair Glasses
Replace Lenses In Frames
Verify Perscriptions With Manual Lensomiter
Build Strong Relationships
Strong Interest Inventory
Strong Organization Skills
Fast And Accurate
Insurance Processing
Strategy
Hippa Laws Awareness
Thrive In A Fast Paced Environment
Glasses
Computer Proficiency
Contract Negotiation
Product Assortment Planning
At Multitasking
Inventory Accuracy
High Level Of Accuracy
General Public
Business Ethics
Ethics
Organizational Effectiveness
Sales Effectiveness
Customer Experience
Data Entry
Employee Relations
Process Improvement
Inventory Management
Outlook
Certification
Colleagues
Other Named Brandy Thomas
Frequently asked questions
We found 2 Brandy Thomas's email addresses
We found 2 Brandy Thomas's phone numbers
Brandy Thomas's social media include: Linkedin,
Brandy Thomas works for University Eye Associates
Brandy Thomas's role in University Eye Associates is Optical Lead
Brandy Thomas works in the industry of Medical Practices
Brandy Thomas's colleagues are Joyce E. Boykin,Joyce Thompson,Evelyn Sanchez
Brandy Thomas's latest job experience is Optical Lead at University Eye Associates
Brandy Thomas's latest education in Cleveland Community College