Brendon Charles Donohue
Call Center Representative@ Human Services
Melbourne Street Station, Queensland, Australia
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Brendon Charles Donohue is a highly experienced professional with 11.1 years of work experience in policy, customer support, customer service, retail, and management. Based in Australia, he is known for providing a customer service experience and delivering solutions to customers. Brendon is a team player who can follow direction from various stakeholders and has excellent communication and administration skills. He is also skilled in problem-solving, policy interpretation, and policy and legislation. With a strong work ethic and a commitment to customer satisfaction, Brendon is a dedicated and reliable individual.
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Emails and Phone Numbers

@nsw.gov.au
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About

I enjoy providing a fantastic customer service experience to the community. Providing solutions to customers Concerns and or issues, researching, confident in providing outcomes to customers and following through until the end. I am a great team player that can follow direction from a variety of stakeholders, I have an exceptional active listening ability, I have a high level of self-motivation to achieve, with a courteous verbal ability, with consistent communication skills, with high levels of administration skills, with exceptional problem-solving skills with the ability to interpret and understand policy and legislation, with exceptional interpersonal skills, including listening, questioning and building rapport with customers quickly, with exceptional Social skills, with systems and Microsoft Office skills and an ability to work well under pressure in high level team environments, staying calm while assessing customer situations, providing customer service outcomes. Outgoing, verbal, courteous, intelligent, dedicated, patient, friendly, respectful and reliable are words that describe me.

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Work Experience

2000, AU

Government Administration

1110
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Brendon Charles Donohue's Professional Milestones

  • Call Center Representative (2018-02-01~): Provided exceptional customer support, resolving issues promptly and effectively.
  • Retail Sales Assistant (2014-10-01~2015-01-01): Achieved consistent sales targets, fostering a high-performing sales team through effective account management strategies.

Education

TAFE Queensland
TAFE Queensland

Business Administration And Management,

General,

In Business Administration