bt support operations manager @ okta@ Okta
San Francisco, California, United States
Brennan Baggett
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California State University, Chico
Real-Time AI Research
FlashIntel GPT
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FlashIntel GPTBrennan Baggett is a Contact Center Operations Manager with 17.8 years of experience. He has a strong skill set in customer service, Microsoft PowerPoint, PowerPoint, Outlook, and teamwork. Based in San Francisco, California, Brennan is known for his ability to motivate, KPI growth, and develop strong customer service skills. He believes in building healthy relationships with direct reports to maximize mutual learning and growth. With previous experience in hospitality, travel, and tech support industries, Brennan is flexible in any industry and has the ability to grow the customer experience and develop others.
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About
Contact Center Operations Manager with experience in team motivation, KPI growth, and developing strong customer service skills. I believe in developing healthy and trusting relationships with my direct reports, in order to maximize dedication to mutual learning and growth. Past experience in hospitality, travel, and tech support industries allow me to flexible in whatever area I am performing. Within any industry, I have the ability to grow the customer experience and develop others to do the same.
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bt support operations manager @ okta
Software Development
Brennan Baggett's Professional Milestones
- Customer Services (2006-02-01~2014-07-01): Delivering exceptional customer support, exceeding satisfaction goals and building strong client relationships.
- Center Production COOrdinator (2011-03-01~2011-08-01): Streamlined production processes to improve efficiency and minimize costs, leading to increased productivity and cost savings.
Education
Economics,
Bachelors
2011-2013Skill
Customer Service
Microsoft Powerpoint
Powerpoint
Outlook
Teamwork
Time Management
Sales
Microsoft Office
Microsoft Word
Microsoft Excel
Social Networking
Team Leadership
Leadership
Event Planning
Public Speaking
Marketing
Data Analysis
Social Media
Certification
Colleagues
Srikanth Seshadri
Senior Manager | Product Owner | Customer Experience
Emile Luke
Project Manager | Scrum Master | Product Owner
Nina Ho
Instructional Designer | Technical Product Owner | Enterprise Learning Analyst | Human-Centered Program Design
dammika sirikumara
Business Owner
Douglas Waxler
Owner
Other Named Brennan Baggett
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Brennan Baggett works for Okta
Brennan Baggett's role in Okta is bt support operations manager @ okta
Brennan Baggett works in the industry of Software Development
Brennan Baggett's colleagues are Srikanth Seshadri,Emile Luke,Nina Ho
Brennan Baggett's latest job experience is bt support operations manager @ okta at Okta
Brennan Baggett's latest education in California State University, Chico
