Brent Phiscator

Across my operations leadership roles, I have earned a reputation for over-delivering on cost savings goals, exceeding performance and service standards, and driving company-leading quality. I’ve also had the opportunity to increase collaboration and communication between the operations and sales teams and have led operations integrations after M&A activities. Examples of my recent career highlights include:► Leading operations across 11 states with 5K+ contract staff delivering 18M products annually► Owning up to a $25M budget while negotiating up to 15% cost savings on multimillion-dollar vendor contracts► Growing SLA attainment to a company-leading 99.8% after developing a new training program, standardizing processes, and streamlining workflows across 11 states Because I am passionate about how efficient operations and trusted leadership benefit an organization and improve profitability companywide, I’ve worked to grow my business acumen through education. After recently receiving my bachelor’s degree in Business Management, I expect to complete my MBA later this year. My areas of expertise include:Operations & Logistics Management | Cross-Functional Liaison | Service Level Agreement (SLA) Growth | Team Leadership & Development | M&A Integrations | Financial Analysis & Forecasting | Process Improvements | Public Speaking/Presentations | Organizational Change Management | Customer Service