Brett Craddock
Senior Information Technology Specialist@ Call Assist Ltd
Colchester, Essex, United Kingdom
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Brett Craddock is a highly experienced IT professional with over 31 years of work experience. He possesses a wide range of skills including Windows Server, Microsoft technologies, Microsoft Exchange, ITIL, and service delivery. Based in Colchester, United Kingdom, Brett is known for his personal goals of being fun, making a difference, and challenging himself and learning. He has a background in banking, local government, MSP, and blue-chip operations, and has over 28 years of experience in the use of Information Technology in the workplace. Brett is known for his problem-solving skills, communication skills, and ability to work well both independently and as part of a team. He values customer service excellence and strong customer feedback.
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Emails and Phone Numbers

@call-assist.co.uk
@callassist.com.au
+44 207862****
+44 120677****
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About

Personal goals: 1. Have fun. 2. Make a difference every day. 3. Challenge myself and learn. 4. Maximise - look for continual improvement to get the most out of things... Background: I have extensive IT technical experience and a note worthy operations background including banking, local government, MSP, blue-chip experience, and over 28 years experience in the use of Information Technology in the workplace. I believe I am a skilled problem solver who is able to communicate effective solutions. Confident and honest customer facing skills combined with extensive technical knowledge. Good at working alone or motivating multiple teams to achieve results and maximise staff potential. A good communicator at all levels. Always challenging, enhancing and improving processes, procedures and customer satisfaction. I am a natural problem solver with a resourceful 'get the job' done outlook. Above all I value the importance of Customer Service excellence and strong customer feedback.

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Work Experience

Axis Court, Colchester, Essex, CO1 1UX, GB

Motor Vehicle Manufacturing

146
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Brett Craddock's Professional Milestones

  • Endpoint Manager (2017-03-01~2021-01-01): Successfully managed and smoothd a team of endpoint managers, ensuring smooth communication and efficient workflow.
  • System Management & Application Engineer (2012-11-01~2015-04-01): Streamlined system operations, optimizing efficiency and reducing downtime for seamless project delivery.
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Education

MidKent College
MidKent College1989-1992