Customer Service Specialist@ Virgin Pulse
Woonsocket, Rhode Island, United States
Bri-Anna St. Jacques
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Woonsocket High School
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FlashIntel GPTBri-anna Jacques is a highly experienced professional with 12.9 years of work experience. She possesses a diverse skill set including American Sign Language, sales, customer service, retail, and time management. Based in the United States, Bri-anna has worked in various roles, including Customer Service Specialist at Virgin Pulse and Cvs.com Call Center Representative at CVS Pharmacy. She is adept at answering and resubmiting calls in a high volume call center, providing customer service, and handling issues. Bri-anna also has experience in sales and customer service roles at First Data Corporation and GE.
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About
Answers and transfers calls in a high volume call center assisting CVS retail stores and CVS customers. Places and resubmits orders for various merchandise, as well as processes payments for orders. Troubleshoots, answers questions, assists with website navigation, provides customer service, provides refunds/credits, provides workarounds/instructions for issue resolutions. Reports and assigns incidents to proper parties for resolution, as well as handles, documents, edits and processes patient/customer’s secure information on a daily basis. Utilizes multiple basic and slightly advanced computer tools/applications to reach resolutions, process and transmit information, as well as enter and document information on a regular basis.
...See MoreWork Experience
Customer Service Specialist
Software Development
Bri-Anna St. Jacques's Professional Milestones
- Sales Representative (2014-01-01~2015-03-01): Achieved record-breaking sales numbers, surpassing annual targets and expanding market reach.
- Member Services Associate (2013-01-01~2013-12-01): Creating impactful customer service experiences through exceptional service and personalized support.
Education
Skill
American Sign Language
Sales
Customer Service
Retail
Time Management
Leadership
Microsoft Office
Marketing
Social Networking
Training
Inventory Management
Certification
Colleagues
Richard Boylan
Chief Operating Officer
Jeff Jacques, MD
Chief Marketing Officer
Amit Jain
Chief Technology Officer
Chris Michalak
Chief Executive Officer
Anne Togher
Vice President | Health And Wellness | Product Management | Executive Director | Dynamic Leader | Chief Content Officer | Senior
Other Named Bri-Anna St. Jacques
Frequently asked questions
We found 3 Bri-Anna St. Jacques's email addresses
We found 2 Bri-Anna St. Jacques's phone numbers
Bri-Anna St. Jacques works for Virgin Pulse
Bri-Anna St. Jacques's role in Virgin Pulse is Customer Service Specialist
Bri-Anna St. Jacques works in the industry of Software Development
Bri-Anna St. Jacques's colleagues are Richard Boylan,Jeff Jacques, MD,Amit Jain
Bri-Anna St. Jacques's latest job experience is Customer Service Specialist at Virgin Pulse
Bri-Anna St. Jacques's latest education in Woonsocket High School
