Brian "JB" Edwards

Loyal and innovative employee with over twenty-eight years industry experieince. Successfully employ analytical and systematic methods in issue resolution that ensures customer satisfaction and repeat business. Able to effectively convey ideas and strategic plans in concise, comprehensible terms. Implementation professional with extensive experience in Sales, Operations, IT Support and Production Planning. Managed projects reducing inventory, balancing supply and demand, implementing new service programs and meeting customer requirements. Analytical problem solver using communication and collaboration process to ensure quality product is delivered on time. Experienced in aspects of Quality Assurance management including project management, IT support, process improvement, production management, and business & systems analysis. HIGHLIGHTS OF EXPERTISE • Business & Systems Analysis • Change Management Initiatives • Process Redesign Techniques • Lean Methodology • Workflow Processes • Project Management/Delivery • SQL/SQL Reporting • Quality and Compliance • Action Planning • Team Building & Leadership