User Support Specialist@ Noom
New York, New York, United States
Britny Edwards
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East Carolina University
Real-Time AI Research
FlashIntel GPT
Tell me more about Britny Edwards?
FlashIntel GPTBritny Edwards is a customer service representative with 14.3 years of experience. She has a bachelor's degree in English and a master's in Health Communication, and is skilled in research, community outreach, Microsoft Office, self publishing, and editorial. Britny is passionate about serving others and has a strong ability to communicate effectively both verbally and in writing with her customers and coworkers. She is also knowledgeable in handling billing issues, chargebacks, responding to reviews and feedback on public platforms, and managing store orders. Britny is also proficient in various software and tools such as Desk, Salesforce, Braintree, Sprout, Shipwire, Shopify, and Slack.
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About
As a customer service representative with four years of experience, I can truly say that I am passionate about serving others. With a bachelor's degree in English and a master's in Health Communication, I have the ability to communicate well both verbally and in writing with my customers and my coworkers. I am also knowledgeable in handling billing issues and chargebacks, responding to reviews and feedback on public platforms, resolving technical issues with various devices, and managing store orders. I am also familiar with Desk, Salesforce, Braintree, Sprout, Shipwire, Shopify, and Slack. Editing and reviewing books is another huge passion of mine.
...See MoreWork Experience
User Support Specialist
Wellness and Fitness Services
Britny Edwards's Professional Milestones
- Counter Associate (2013-11-01~2014-10-01): Providing efficient and high-quality service to clients, resolving issues promptly and enhancing overall customer satisfaction.
- Freelance Editor (2015-03-01~2016-11-01): Delivered compelling scripts that captivated audiences and drove effective editing techniques.
Education
Communication,
Masters,
Master Of Arts,
Health Communication
2011-2013Skill
Research
Community Outreach
Microsoft Office
Self Publishing
Editorial
Certification
Colleagues
Geoff Cook
Chief Executive Officer
Marlon Brown
Director Video Editor | Motion Designer | Founder | Chief Executive Officer
Marlon Brown
Director Video Editor | Motion Designer | Founder | Chief Executive Officer
Patricia L Brown
Lead Executive Assistant | Senior To The Office Of The Chief Executive Officer | Certified NLP Coach
Perpetua Michel
Executive Assistant To Chief Executive Officer
Other Named Britny Edwards
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Britny Edwards works for Noom
Britny Edwards's role in Noom is User Support Specialist
Britny Edwards works in the industry of Wellness and Fitness Services
Britny Edwards's colleagues are Geoff Cook,Marlon Brown,Marlon Brown
Britny Edwards's latest job experience is User Support Specialist at Noom
Britny Edwards's latest education in East Carolina University
