Bruno Faria Alves
São José Dos Campos, Sao Paulo, Brazil
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Bruno Faria Alves is a highly experienced Network Engineer with over 22 years of work experience. He has a strong background in ICT, customer service, and service delivery. Bruno has extensive technical expertise in designing and supporting complex large-scale networks. He is skilled in LAN/WAN analysis, troubleshooting, and routing and switching. Bruno has extensive knowledge of Cisco technologies, including Cisco ASA firewall, firewall, and Juniper. He is also knowledgeable in wireless technologies and has exposure to ITIL and multicultural teams. Bruno has worked in various industries, including public sector, consulting, airlines, and more.
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Emails and Phone Numbers

@globalconvergence.com
@globalconverge.com
+1 800638****
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About

* Eleven years of experience in the ICT field (Customer Service and Service Delivery). o Seven years as a Network Engineer. * Extensive technical experience in designing, deploying and supporting complex large scale networks. Excellent LAN/WAN analysis fundamentals and troubleshooting skills. * In depth knowledge in Routing and Switching: TCP/IP, BGP, OSPF, EIGRP, RIP, PPP, DMVPN, MPLS, VRF, HSRP, VRRP, NAT, QoS, VLAN, STP, Multicast, IPv6, etc. * Knowledge in Security: Cisco ASA firewall, Firepower, Blue Coat proxy, IKE, IPsec VPNs, SSL VPNs, AAA, RADIUS and TACACS+. * Knowledge in Wireless: Cisco WLC, Cisco Aironet APs 1600, Ubiquiti UniFi Controller and Ubiquiti UniFi AC LR APs. * Knowledge in Juniper: Junos OS, vMX and vQFX. * Experience in Linux, shell scripting and SQL. * Exposure to ITIL, multicultural teams, corporate customers among a wide variety of business areas, such as the public sector, consulting, airlines, mining, oil & gas, sales, finance and frozen food.

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Work Experience

700 Brooker Creek Blvd, Oldsmar, FL, 34677, US

IT Services and IT Consulting

112
Phone
+1 8006388481
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Bruno Faria Alves's Professional Milestones

  • Technology Consultant Ii (2011-06-01~2013-02-01): Providing strategic advice and solutions to complex issues that meet organizational goals.
  • Customer Service Analyst (2006-08-01~2008-04-01): Streamlined customer survey process, improving overall customer satisfaction and retention.
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