Bryan M. Garcia
Systems Engineer II@ ACS Services, Inc.
Chicago, Illinois, United States
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Bryan M. Garcia is a highly skilled professional with 16.4 years of experience in troubleshooting, Microsoft Office, customer service, time management, and access. He graduated with a Bachelor's degree in Business and Technical Management with a focus on Computer Information Systems. Bryan has successfully completed a 16-week final project for college, specializing in Senior Project. He has worked with a partner to provide a server login to a database, utilizing existing paper forms and reports. Bryan is proficient in Microsoft Office, Windows XP, and Windows XP, and has experience in various IT management and technical management.
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Colleagues

Emails and Phone Numbers

@lplegal.com
@acs.com
@gmail.com
+1 508238****
+1 312346****
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About

Graduated June 26th, 2011 with a Bachelor degree in Business and Technical Management with a focus and concentration in Computer Information Systems. I have just completed a 16 week final project for college called "Senior Project". Working with a partner we provided a company with a server login to a database we created using current paper forms and reports, the database itself, and a user manual and training for the client database we built for them. It was a great experience for me and I have learned much. Proficient in Microsoft Office 2007 & 2010; Windows XP & 7: Word, Excel, PowerPoint, Access, Project; Mac OS troubleshooting. Have experience in: WIFI network systems, Software/Hardware Troubleshooting/Installation, Smartphone support, and Technical Management. ITSM ticketing system, LockoutStatus tool, Bomgar, JAMF admin tool, iPhone troubleshooting, BES admin tool, Outlook troubleshooting, Zenworks software distribution tool, MobileIron Admin, Bit9 admin, PGP security admin, RSA admin and VPN troubleshooting.

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Work Experience

160 Manley Street, Brockton, MA, 02301, US

IT Services and IT Consulting

50
Phone
+1 5082386334
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Bryan M. Garcia's Professional Milestones

  • Technical Support Specialist (2018-05-01~): Delivered exceptional technical support, resolving customer issues efficiently and effectively.
  • Desktop Engineer (2016-01-01~2018-04-01): Delivered complex technical solutions, delivering customer satisfaction and enhancing system performance.
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Education

DeVry University
DeVry University

Business And Technical Management; Computer Information Systems

1230768000-1293840000