Customer Experience Executive | Subject Matter Expert | Call Center Trainer@ Safaricom PLC
Kenya
Bryan Ocham
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University of Nairobi
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FlashIntel GPT
Tell me more about Bryan Ocham?
FlashIntel GPTBryan Ocham is an experienced Customer Specialist with 15 years of work experience in the telecommunications industry. He is skilled in Microsoft Excel, Customer Service, Leadership, Microsoft Office, and Social Media. Bryan holds a Bachelor of Commerce degree in Accounting from the University of Nairobi. He has worked at Safaricom PLC in Kenya as a Customer Experience Executive in the Customer Service department since November 2008. Additionally, he has also worked as a Subject Matter Experts - Call Center Trainer in the Other department at Safaricom PLC.
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About
Experienced Customer Specialist with a demonstrated history of working in the telecommunications industry. Skilled in Microsoft Excel, Customer Service, Leadership, Microsoft Office, and Social Media. Strong support professional with a Bachelor of Commerce - BCom focused in Accounting from University of Nairobi.
Work Experience
Customer Experience Executive | Subject Matter Expert | Call Center Trainer
Customer Experience Executive
Telecommunications
Bryan Ocham's Professional Milestones
- Customer Experience Executive (2008-11-01~): Delivering seamless customer experiences, elevating customer satisfaction levels through exceptional service and personalized service.
- Customer Experience Executive | Subject Matter Expert | Call Center Trainer: Creating a comprehensive customer experience strategy to drive loyalty and customer satisfaction.
Education
Accounting And Business/management
2002-2006Certification
Colleagues
Davis Mugambi
product manager | product owner | product development | telco | user and customer experience | agile | mobile data | product support
Fred Polo
Business Owner
Stephen mukavi
Shop Owner
mustafa sheikh
Business Owner
Kenneth Kigo
Business Owner
Other Named Bryan Ocham
Frequently asked questions
We found 2 Bryan Ocham's email addresses
Bryan Ocham's social media include: Linkedin,
Bryan Ocham works for Safaricom PLC
Bryan Ocham's role in Safaricom PLC is Customer Experience Executive | Subject Matter Expert | Call Center Trainer
Bryan Ocham works in the industry of Telecommunications
Bryan Ocham's colleagues are Davis Mugambi,Fred Polo,Stephen mukavi
Bryan Ocham's latest job experience is Customer Experience Executive | Subject Matter Expert | Call Center Trainer at Safaricom PLC
Bryan Ocham's latest education in University of Nairobi
