Customer Service Academy Leader@ Samsung Electronics
United Kingdom
Bryan Thompson
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Edinburgh Napier University
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FlashIntel GPTBryan Thompson is an experienced Training Academy Leader with 36.2 years of work experience. He has a strong background in electricians, manufacturing, cross-functional team leadership, electronics, and field service. Based in the United Kingdom, Bryan is currently developing and builiding a new European CS Academy and frameworks to train and develop people and partners. He has a proven track record in the consumer electronics industry, with expertise in negotiation, operations management, customer relationship management, electrical safety, and certified fire and explosion investigator. Bryan has worked for Samsung Electronics, Dyson, Candy Hoover Group, and GE, gaining valuable experience in customer service and project management.
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About
Experienced Training Academy Leader developing and builiding a new European CS Academy and frameworks to train support and develop our people and partners with the skills for today and future needs of our customers, technolgies and innovations. From a virtual to a real world and everything in between AI, AR, IR in a world of Smartthings with IOT and beyond. From a demonstrated history of working in the consumer electronics industry. Skilled in Negotiation, Operations Management, Customer Relationship Management (CRM), Electrical Safety and Certified Fire and Explosion Investigator. Strong support professional with focused on Electrical and Electronics Engineering and Customer Service.
...See MoreWork Experience
Customer Service Academy Leader
Computers and Electronics Manufacturing
Bryan Thompson's Professional Milestones
- Project Manager (1999-10-01~2006-06-01): Successfully delivered complex projects within budget and timeline, exceeding client expectations.
- Project Manager (1999-10-01~2006-06-01): Successfully executed large-scale projects, exceeding client expectations and driving company growth.
Education
Electronics Engineering,
Electronics,
Electrical And Electronics Engineering
1990-1994Skill
Electricians
Manufacturing
Cross Functional Team Leadership
Electronics
Field Service
Electrical Engineering
Engineering
Customer Service
Plc
Troubleshooting
Engineering Management
Testing
Process Improvement
Team Leadership
Management
Change Management
Project Management
Performance Management
Account Management
Project Planning
Product Development
Operations Management
Team Management
Leadership
Business Process Improvement
Key Account Management
Crm
Product Management
Six Sigma
Sales Management
Forecasting
Customer Satisfaction
Team Building
Strategic Planning
Training
Customer Experience
Technical Support
Automation
Negotiation
Sap
Commissioning
Contract Negotiation
Telecommunications
Continuous Improvement
Certification
Colleagues
Other Named Bryan Thompson
Frequently asked questions
We found 2 Bryan Thompson's email addresses
We found 1 Bryan Thompson's phone numbers
Bryan Thompson's social media include: Linkedin,
Bryan Thompson works for Samsung Electronics
Bryan Thompson's role in Samsung Electronics is Customer Service Academy Leader
Bryan Thompson works in the industry of Computers and Electronics Manufacturing
Bryan Thompson's colleagues are Phuong Mai Kieu,Sojol Ahmed,Cedric Sas
Bryan Thompson's latest job experience is Customer Service Academy Leader at Samsung Electronics
Bryan Thompson's latest education in Edinburgh Napier University
