customer support manager at sony eurasia@ Sony Europe
Turkey
Burcin Erkmen
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Yildiz Technical University
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FlashIntel GPTBurcin Erkmen is a highly experienced professional with 24 years of progressive experience in after sales departments. He has a strong background in product management, marketing, and consumer electronics. Burcin is results-oriented, proactive, and self-motivated, with proven leadership skills. He is skilled at managing multidisciplinary teams and implementing change with minimal business disruption. Burcin is an effective communicator at all levels within an organization, collaborative, creative, and proactive. He is a proactive and decisive communicator, able to implement value-added processes to on-going operations and projects.
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About
24 years of progressive experience and responsibility with success in after sales departments of leading local and multinational companies. Results-oriented, proactive and self-motivated professional with good balance of strategic thinking and planning. Proven leadership skills, able to manage and motivate multidisciplinary teams to achieve company objectives, able to plan and implement change with minimum business disruption. An effective communicator at all levels within an organization, collaborative, energetic, creative, proactive, decisive and fair. A professional implementer of value-added and innovative processes to the on-going operations and projects. My career objective is to obtain a challenging, growth-oriented position with a dynamic company that best utilizes my education, experience, and abilities.
...See MoreWork Experience
customer support manager at sony eurasia
Entertainment Providers
Burcin Erkmen's Professional Milestones
- Consumer Care Manager (2012-04-01~2015-02-01): Implemented efficient processes and strategies to enhance visitor satisfaction and loyalty.
- Technical Support And Training Specialist (2003-09-01~2004-09-01): Developed and implemented comprehensive technical support and training programs, enhancing employee skills and driving professional growth.
Education
Telecommunications,
Engineering,
Master Of Science,
Masters,
Telecommunications Engineering
915148800-1136073600Skill
Product Management
Marketing
Product Marketing
Consumer Electronics
Product Development
Team Management
Management
Key Account Management
Service Management
Marketing Management
Competitive Analysis
Project Management
Process Improvement
Telecommunications
Operations Management
Business Strategy
Sales Management
Cross Functional Team Leadership
Mobile Devices
New Business Development
Customer Satisfaction
Leadership
Outsourcing
Training
Networking
Project Planning
Sales
Customer Service
Pricing
Business Development
Strategy
Forecasting
Team Leadership
Certification
Colleagues
Satoki Kawabata
sony europe - head of strategic planning & governance | corporate strategy | fp&a | corporate governance | m&a | turnaround | restructuring | chief of staff | cfo office | technology | telecom | lbs executive mba
Andres Roman
general manager eu technology external relations
Sharon Friend
global process owner procure to pay at sony europe limited
Masato Kawada
general manager of technology system solutions europe sony semiconductor solutions corp
Hande Çıtakoğlu Lefèbvre MSc. CMgr FCMI MBCS
ecommerce and online marketing applications owner at sony europe
Other Named Burcin Erkmen
Frequently asked questions
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Burcin Erkmen's social media include: Linkedin,
Burcin Erkmen works for Sony Europe
Burcin Erkmen's role in Sony Europe is customer support manager at sony eurasia
Burcin Erkmen works in the industry of Entertainment Providers
Burcin Erkmen's colleagues are Satoki Kawabata,Andres Roman,Sharon Friend
Burcin Erkmen's latest job experience is customer support manager at sony eurasia at Sony Europe
Burcin Erkmen's latest education in Yildiz Technical University
