senior customer ops system administrator at oge energy corp@ OGE Energy Corp.
Oklahoma City, Oklahoma, United States
Byron Nelson
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Northwestern Oklahoma State University
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FlashIntel GPTByron Nelson is a highly experienced professional with 22.1 years of work experience. He possesses a wide range of skills including Visio, business analysis, troubleshooting, and call centers. Currently, he works as a Customer Ops System Administrator at OGE Energy Corp in Oklahoma City. With a strong background in telecommunications and project management, Byron has successfully implemented process improvements and implemented solutions. He is known for his leadership and program management abilities, making him a valuable asset to the company.
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About
Customer Ops System Administrator at OGE Energy Corp
Work Experience
senior customer ops system administrator at oge energy corp
Utilities
Byron Nelson's Professional Milestones
- senior customer ops system administrator at oge energy corp (2001-10-01~): Optimized customer processes, improving efficiency and ensuring seamless service delivery.
Education
Business Administration,
Bachelors,
Bachelor Of Science
1995-2000Skill
Visio
Business Analysis
Troubleshooting
Call Centers
Integration
Process Improvement
Business Process Improvement
Vendor Management
Telecommunications
Voip
Project Management
Genesys
Ivr
Business Process
Leadership
Program Management
Pmp
Aspect Acd
Telephony
Change Management
Software Documentation
Call Flow Design
Witness
Impact 360
Sap Products
Energy
Sharepoint
Project Planning
Microsoft Office
Customer Relationship Management
Microsoft Excel
Voice Over Ip
Managed Services
Genesys Pureengage Cloud
Certification
Colleagues
Keith Cook
Owner
Charlie Wells
Owner
Tavia Jackson, MBA
Business Owner | People Leader | Organizational Design | Team Building | Energy Operations Management | IT Service Management
Christine Treisa
Automation Platform Owner
Angela Ross
Executive Assistant II | Chief Financial Officer
Other Named Byron Nelson
Frequently asked questions
We found 3 Byron Nelson's email addresses
We found 1 Byron Nelson's phone numbers
Byron Nelson's social media include: Linkedin,
Byron Nelson works for OGE Energy Corp.
Byron Nelson's role in OGE Energy Corp. is senior customer ops system administrator at oge energy corp
Byron Nelson works in the industry of Utilities
Byron Nelson's colleagues are Keith Cook,Charlie Wells,Tavia Jackson, MBA
Byron Nelson's latest job experience is senior customer ops system administrator at oge energy corp at OGE Energy Corp.
Byron Nelson's latest education in Northwestern Oklahoma State University
