Senior Principal Customer Success Manager@ Salesforce
Paris, Île-de-France, France
Célia Bass
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Trailhead by Salesforce
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FlashIntel GPTCelia Bass is a highly experienced professional with 17.8 years of work experience in various roles. She possesses a wide range of skills including change management, training delivery, salesforce.com, project management, and English. Based in Paris, France, Celia is passionate about customer success and has a strong background in IT industry. She is a Prosci Change management practitioner and instructor, providing trusted advisors to large customers. Celia is also responsible for increased value, retention, customer satisfaction, and expanding the Salesforce footprint.
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About
Passionate in Customer Success, the success of my customers is our Success. 14 years in Customer Success, Pre-sales & Delivery facing highly competitive & multicultural environment in IT industry (Consulting & Software companies) Change management is another of my passion. I am already Prosci Change management practitioner & Prosci Change management instructor. As a Senior Principle Customer Success manager, I am a trusted advisor to our large customers and ensure their success. I support customers to achieve business value and get the most out of their investment with Salesforce. I am also in charge of increased value, retention, customer satisfaction, and ultimately expansion of the Salesforce footprint.
...See MoreWork Experience
senior principal customer success manager- csg- salesforce
engagement manager - trailhead
Senior Principal Customer Success Manager
Software Development
Célia Bass's Professional Milestones
- Senior Principal Customer Success Manager (2015-08-01~2015-12-01): Driving customer satisfaction through effective leadership and strategic relationship management.
- Intervenante Ecole De Commerce (2016-01-01~2016-04-01): Developing strategic partnerships with key stakeholders, driving the growth and success of trade chains.
Education
Management
2020-2021Skill
Change Management
Training Delivery
Salesforce.com
Gestion De Projet
English
Management
Anglais
Marketing
Team Management
Consulting En Management
French
Strategy
Project Management
Negotiation
Salesforce.com Certified
Training
Crm
Consulting
Processus Commerciaux
Leadership
Marketing Strategy
Product Marketing
Cloud Computing
Certification
Colleagues
Jeremy Bednarski, MBA
Salesforce Content Strategist | Content Marketing Leader | Owner Of Rockified Marketing | Freelance Consulting And Writing
Quinton Blois
ae at salesforce | owner at imagine garments
Andrew Howard
Owner
ELMER WILLIAMS
small business owner at salesforce
Sonal Pawar
product owner senior analyst at salesforce
Other Named Célia Bass
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Célia Bass works for Salesforce
Célia Bass's role in Salesforce is Senior Principal Customer Success Manager
Célia Bass works in the industry of Software Development
Célia Bass's colleagues are Jeremy Bednarski, MBA,Quinton Blois,Andrew Howard
Célia Bass's latest job experience is Senior Principal Customer Success Manager at Salesforce
Célia Bass's latest education in Trailhead by Salesforce
