Senior Director - Professional Services@ Zuora
Mountain View, California, United States
Callum Duncan
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FlashIntel GPTCallum Duncan is an entrepreneurial and customer-focused services leader with 29.8 years of experience. He has expertise in professional services, program management, CRM, telecommunications, and project management. Based in San Francisco, California, Callum has a strong track record of delivering enterprise business solutions and managing major accounts. He is skilled in building long-term client relationships and effectively communicating across organizations and at all levels. Callum's specialties include services delivery to Fortune 50 accounts, new technologies to enterprise customers, account and partner management, program management of major product launches, team development and performance management, B2B and B2C cloud-based service delivery models.
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About
An entrepreneurial and customer focused services leader with extensive experience in the delivery of enterprise business solutions and the management of major accounts. Builds long term trusted client relationships that deliver mutually beneficial business outcomes. Communicates effectively across organizations and at all levels. Specialties: • Services delivery to Fortune 50 accounts • Delivery of new technologies to enterprise customers • Account and partner management • Program management of major product launches • Team development & performance management • B2B & B2C cloud based service delivery models
...See MoreWork Experience
Senior Director - Professional Services
Software Development
Callum Duncan's Professional Milestones
- Senior Engagement Manager (2007-05-01~2010-08-01): Transforming clients' relationships to drive increased satisfaction and foster lasting relationships.
- Senior Director - Professional Services (2012-10-01~): Streamlined operational processes and established a strong talent acquisition strategy for effective professional services.
Skill
Professional Services
Program Management
Crm
Telecommunications
Project Management
Software Project Management
Partner Management
Consulting
New Business Development
Business Analysis
Saas
Analytics
Cloud Computing
Enterprise Software
Mobile Applications
Cross Functional Team Leadership
Multimedia And Graphics Software
Voip
Key Account Management
Account Management
Business Development
Customer Relationship Management
Mobile Devices
Cable Tv/iptv
Software As A Service
Platform As A Service
Infrastructure As A Services
Erp
Workforce Management
Unified Communications
Ivr
Speech Recognition
Mobile Search
Data Migration
Software Implementation
Engagement Management
P&l Accountability
Contract Negotiation
Software Development Methodologies
Performance Management
Recruiting
Billing Systems
Telecommunications Billing
Telecom Bss
Call Center
Telematics
Call Centers
Management
Certification
Colleagues
Tien Tzuo
Founder | Chief Executive Officer
Ivan Dimitrov
Small Business Owner | Technology Accomionado
Anthony Jenkins Jr., MBA
Founder | Chief Executive Officer
Nirmala Musipatla
Solution Architect | Senior Business Analyst | Product Owner
Irish Ong
MBA Product Manager | Market Strategy Analyst | Founder
Other Named Callum Duncan
Frequently asked questions
We found 3 Callum Duncan's email addresses
We found 1 Callum Duncan's phone numbers
Callum Duncan's social media include: Linkedin,
Callum Duncan works for Zuora
Callum Duncan's role in Zuora is Senior Director - Professional Services
Callum Duncan works in the industry of Software Development
Callum Duncan's colleagues are Tien Tzuo,Ivan Dimitrov,Anthony Jenkins Jr., MBA
Callum Duncan's latest job experience is Senior Director - Professional Services at Zuora
