Carl Mohammed Jr.

•12 years of progressive experience within the automotive realm. •Enthusiastic motivator with over 20 years of Customer Engagement & Managerial experience. •Experience scope; Retail, Customer Exp./Loyalty, Workforce Mgt., Operations, Service Delivery. •Previous Board Member of the Customer Service Professionals Network. •Served on Program Advisory Councils, for Centennial and Fanshawe Colleges. •Awarded seat on the Automotive Advisory Committee for Workplace Safety, (Ontario Chapter/WSPS). •Result-oriented, effectively manage deadlines by utilizing strong leadership and project mgt skills. •Demonstrated accomplishments in strategic planning and tactical execution. •Corporate results, accomplished mainly by cultivating strong cross functional relationships. •Confidently negotiate with antagonists to resolve conflict, and create positive outcomes. •Exceptional interpersonal skills in relating to people of different culture, religion and age. •Resourceful problem solver, can identify minor and “big picture” issues and address/resolve.