Carla Merrigan
University of Galway
Tell me more about Carla Merrigan?
Carla Merrigan is an experienced professional with 18.3 years of work experience in IT service management, testing, project management, service delivery, ITIL, and integration. She is based in Ireland. Carla has worked at Oracle in the United States as a Customer Advocacy Manager and Service Delivery Lead, as well as at Hewlett Packard Enterprise in various roles such as Service Delivery Lead, Software Lifecycle Services Implementor, Project Technical Lead, Application Packaging/quality Control/radia Specialist, and Customer Service Representative. She also has experience as a Project Manager and Project Manager. Carla's expertise lies in the IT industry, with a focus on customer service and software development.
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Work Experience
Customer Advocacy Manager
IT Services and IT Consulting
Carla Merrigan's Professional Milestones
- Customer Advocacy Manager (2018-03-01~2020-11-01): Enhanced customers' engagement and drove their loyalty through targeted advocacy programs.
- Service Delivery Lead And Software Lifecycle Services Implementor (2012-05-01~2013-06-01): Optimized service delivery processes and introduced efficient software lifecycle solutions to enhance overall system performance.
Education
Skill
It Service Management
Testing
Project Management
Service Delivery
Itil
Integration
Certification
Colleagues
Other Named Carla Merrigan
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Carla Merrigan's social media include: Linkedin,
Carla Merrigan works for Oracle
Carla Merrigan's role in Oracle is Customer Advocacy Manager
Carla Merrigan works in the industry of IT Services and IT Consulting
Carla Merrigan's colleagues are Chandler Blanton,James Maass,Chad Rice
Carla Merrigan's latest job experience is Customer Advocacy Manager at Oracle
Carla Merrigan's latest education in University of Galway