Head Of Strategic Planning Department@ Movicel
Luanda Province, Angola
Carla Sardinha Vieira
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Nova School of Business and Economics
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Tell me more about Carla Sardinha Vieira?
FlashIntel GPTCarla Vieira is a Strategy and Business Consultant with 29.8 years of experience in telecommunications, team management, and customer service. Based in Angola, she has a strong background in project management, communication, negotiation, and business planning. Carla has worked in various roles, including Head of Strategic Planning Department at Movicel and Director at Movicel Negocios. She is skilled in social media customer experience and retention programs. Carla holds a postgraduate degree in Innovation and Entrepeneurship management from ISCTE BUSINESS SCHOOL.
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About
Strategy and Business Consultant. Experienced Project Leader and Customer Management Director. Europe and Africa Market. Skilled in Project Management, Communication, Negotiation, Business Planning, Customer Relationship Management (CRM), Social Media Customer Experience (CX) and Customer Retention programs. Executive Programs Pos Graduation in INNOVATION and Entrepeneurship management CATOLICA LISBON SCHOOL OF BUSINESS AND ECONOMICS (2019) STRATEGIC PLANNING NOVA SCHOOL OF BUSINESS AND ECONOMICS (2019) Strong professional support with a Post graduation focused in Comunication and New Information Technologies from ISCTE BUSINESS SCHOOL (IBS) - Instituto Universitário de Lisboa e Escola Superior de Comunicação Social (2000)
...See MoreWork Experience
Head Of Strategic Planning Department
Director Customer Relationship Management
Head Of Customer Service | Customer Experience
Telecommunications
Carla Sardinha Vieira's Professional Milestones
- Upsell, Churn And Retention Campaigns Manager (1994-01-01~2008-01-01): Developing an integrated sales, chill, and retention strategies to drive success and increase customer satisfaction.
- Strategic Planning | Project Management (2018-05-01~): Successfully executed multiple complex projects, driving organizational success while maximizing efficiency in project management.
Education
Skill
Telecommunications
Team Management
Team Leadership
Management
Customer Service
Customer Retention
Call Centers
Business Strategy
Project Management
Crm
Negotiation
Business Planning
Strategy
Business Analysis
Call Center
Sales Management
Customer Experience
Project Planning
Change Management
Leadership
Outsourcing
Management Consulting
Certification
Colleagues
Arlindo Alves
administrador executivo & cto at movicel
Nelson Kawumi
director de sistemas de informação at movicel telecomunications
Rui Anapaz de Oliveira
Logistic Manager
Pepino Prazer
Operations Director | Chief Operating Officer
Sofia Chival
directora de contabilidade e tesouraria na movicel telecomunications
Other Named Carla Sardinha Vieira
Frequently asked questions
Carla Sardinha Vieira's social media include: Linkedin,
Carla Sardinha Vieira works for Movicel
Carla Sardinha Vieira's role in Movicel is Head Of Strategic Planning Department
Carla Sardinha Vieira works in the industry of Telecommunications
Carla Sardinha Vieira's colleagues are Arlindo Alves,Nelson Kawumi,Rui Anapaz de Oliveira
Carla Sardinha Vieira's latest job experience is Head Of Strategic Planning Department at Movicel
Carla Sardinha Vieira's latest education in Nova School of Business and Economics
