Carletta Williams
sr application specialist billing system analyst dispatch supervisor support service supervisor scrum pmp@ Ring
Philadelphia, Pennsylvania, United States
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Carletta Williams is a highly experienced professional with 31.6 years of work experience. She has a strong background in customer service, leadership, and information service. Carletta is known for providing exceptional client-facing experience and public speaking skills in the business and information technology industry. She is currently acquiring SCRUM and PMP certifications. Carletta has worked in various roles, including Technical Support Specialist at Ring, Sr. Application Support Specialist at Amdocs, and Billing System Analyst at Comcast. She has also held positions as a Customer Service Lead and Customer Service Representative.
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Emails and Phone Numbers

@amdocs.com
@ring.com
+1 888981****
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About

Customer service expertise, leadership and information service skills. Providing excellence in client-facing experience, public speaking skills, in business and information technology industry. Experienced dispatcher, analyst and billing specialist. Currently acquiring SCRUM and PMP certifications.

Work Experience

1523 26th Street, Santa Monica, California, 90404, US

Computers and Electronics Manufacturing

1650
Phone
+1 8889818993
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Carletta Williams's Professional Milestones

  • Sr. Application Support Specialist (2011-05-01~2018-05-01): Provided exceptional technical support for complex applications, resolving issues and ensuring customer satisfaction.
  • Technical Support Specialist (2018-11-01~): Provided exceptional technical support, resolving customer issues quickly and efficiently.
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Education

Stockton University
Stockton University