Carlos Henrique
Business Analyst@ Markel International
North York, Ontario, Canada
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Carlos Henrique is a highly experienced IT Computer Network Technician with over 9 years of experience. He has a proven track record of providing IT services to clients from his country, including corporations and end users. Carlos has a strong background in maintaining and administrating networks, computer workstations, and peripheral equipment. He has also excelled in addressing users' problems and implementing solutions. Carlos has worked as a consultant, providing training and advising clients and users to identify their problems and issues. His specialties include operating systems, telecommunication technologies, and trading software.
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Emails and Phone Numbers

@markelinternational.com
@markelintl.com
@gmail.com
+44 207953****
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About

As a successful IT Computer Network Technician with more than 9 years of experience, I have a proven track record of IT Services clients from my country, including corporations and end users. As an IT Technician and owner of an IT Service company, I maintained and administrated networks, computer workstations and peripheral equipment. As well, I responded to users experiencing difficulties, electronically and in person. I Evaluated and installed computer hardware, networking software and operating systems consulting user guides and another related industry to research and implement solutions. Finally I worked as consultant giving training and advising clients and users to identify their problems and issues, resulting in greater IT efficiency for my clients. Specialties: * Operating Systems: MS Windows XP, Vista, 2003,2008,2012 Server * Office Suite: Word, Excel, PowerPoint, Outlook * Technologies: TCP/IP, 802.11, Voip * Telecommunication: Cabling network projects * Trading software: Fidessa, Bloomberg, Versapath, Thomson One/Eikon, Capital IQ

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Work Experience

20 Fenchurch Street, London, GB

Insurance

769
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Carlos Henrique's Professional Milestones

  • Support Specialist (2012-02-01~2013-03-01): Provided exceptional technical support, resolving customer issues and ensuring customer satisfaction.
  • Senior Technical Support Analyst (2015-02-01~): Provided exceptional technical assistance to clients, resolving their issues efficiently and improving overall customer satisfaction.
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