Workforce Capacity Analyst@ Citi
Calabarzon, Philippines
Carmela Dawn Cunanan
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University of the City of Muntinlupa
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FlashIntel GPTCarmela Cunanan is an experienced Workforce Analyst with 8.1 years of work experience in the financial services industry. She is skilled in Microsoft Excel, Customer Service, Customer Satisfaction, Microsoft Office, and Management. Carmela holds a Bachelor's degree in Mass Communication/Media Studies from the University of the City of Muntinlupa. She has worked at Citi in the United States as a Workforce Analyst on the Human Resource department from 2018-08-01 until 2022-02-01. Prior to that, she worked at Convergys in the United States as a Collections Specialist on the Other department from 2015-08-01 until 2016-02-01.
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About
Experienced Workforce Analyst with a demonstrated history of working in the financial services industry. Skilled in Microsoft Excel, Customer Service, Customer Satisfaction, Microsoft Office, and Management. Strong program and project management professional with a Bachelor's degree focused in Mass Communication/Media Studies from University of the City of Muntinlupa.
Work Experience
Workforce Capacity Analyst
Financial Services
Carmela Dawn Cunanan's Professional Milestones
- Workforce Capacity Analyst (2018-08-01~2022-02-01): Implementing data-driven strategies to optimize workforce allocation and enhance productivity.
- Collections Specialist (2015-08-01~2016-02-01): Optimized collections process, increasing efficiency and accuracy within the organization.
Education
Mass Communication/media Studies
2011-2015Certification
Colleagues
Other Named Carmela Dawn Cunanan
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Carmela Dawn Cunanan works for Citi
Carmela Dawn Cunanan's role in Citi is Workforce Capacity Analyst
Carmela Dawn Cunanan works in the industry of Financial Services
Carmela Dawn Cunanan's colleagues are Britney A,Abrar Bagdadi,Leonard Thomson
Carmela Dawn Cunanan's latest job experience is Workforce Capacity Analyst at Citi
Carmela Dawn Cunanan's latest education in University of the City of Muntinlupa
