administrator-warm home discount at ovo@ OVO
Dundee, Dundee City, United Kingdom
Carol Barnes
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FlashIntel GPTCarol Barnes is an experienced Customer Service Specialist with 16 years of work experience. She is skilled in service delivery, customer service, management, team leadership, and call centers. Based in Arbroath, Scotland, Carol has a strong background in the utilities industry and is proficient in using Microsoft Word, Excel, and Google Sheets. She is known for her ability to effectively communicate and assist vulnerable customers, as well as her problem-solving abilities. Carol is a dedicated professional who excels in multitasking, time management, prioritizing, and adapting to challenging situations.
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About
Experienced Customer Service Specialist with a demonstrated history of working in the utilities industry. Skilled in Service Delivery, I have experience in using Microsoft Word, Excel, and Google Sheets. Specialising in communicating and assisting vulnerable customers, complaint handling, problem solving. Developing and delivering training. I strive to find ways to work more effectively and efficiently, I have an amazing ability to multitask, time manage, prioritise, organise and adapt to any challenging situation.
...See MoreWork Experience
administrator-warm home discount at ovo
Utilities
Carol Barnes's Professional Milestones
- Works (2007-10-01~2012-06-01): Developed and implemented efficient processes to optimize productivity and reduce costs.
- Customer Service (2012-06-01~): Delivered exceptional customer service, resulting in improved customer satisfaction and loyalty.
Skill
Service Delivery
Customer Service
Management
Team Leadership
Call Centers
Team Management
Svq Level 3 In Customer Sevice
Change Management
Customer Experience
Microsoft Excel
Microsoft Word
Performance Management
Process Improvement
Project Management
Project Planning
Sales
Strategy
Team Building
Telecommunications
Certification
Colleagues
Kirsty Knight
payg value owner at ovo energy
Kirsty Knight
payg value owner at ovo energy
Rachael Aldam
Value Owner at OVO
Stephen Brown
Problem Solver | Software Engineer | Service Designer | Product Owner
Matt J Gluszek
lead product designer & owner @ mgdesign studio previously at ovo finova clearscore leo burnett london rma hsbc vodafone the mas and many more
Other Named Carol Barnes
Frequently asked questions
We found 5 Carol Barnes's email addresses
Carol Barnes's social media include: Linkedin,
Carol Barnes works for OVO
Carol Barnes's role in OVO is administrator-warm home discount at ovo
Carol Barnes works in the industry of Utilities
Carol Barnes's colleagues are Kirsty Knight,Kirsty Knight,Rachael Aldam
Carol Barnes's latest job experience is administrator-warm home discount at ovo at OVO
