Carol Grazzette

A successful technology program manager with experience within network engineering, IT, network operations and customer operations. Repeated success managing cloud computing, incident management, change management, client support and business continuity within wireline networks, wireless mobility, Wi-Fi networks and other areas within the telecommunications industry. Experienced at developing unique pricing and cost models, I have designed various financial strategies used to negotiate RFPs, managed P&Ls, improved OPEX and CAPEX spending to meet annual financial objectives. A thoughtful leader who excels at exceptional interpersonal skills with a track record of delivering optimal success through extensive program management and unfailingly collaborative support with peers and management teams. Experienced at developing business plans, delivering communication and presentation to key project stakeholders, vendor partners and the executive teams.