Carola Lepe Fernandez
Head Of Customer Service@ BaseLang
Mexicali, Baja California, Mexico
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Carola Lepe Fernandez is a highly experienced professional with 13.1 years of work experience. She possesses a diverse skill set including proficiency in TeFL, post-graduate degrees in Translation and Interpretation, Spanish, and English as a second language. Carola has managed large volunteers from the US and the world, coordinating logistics and executing Spanish lessons. She has also worked in Central America and has extensive experience in the education environment. Carola is known for her positive, compassionate, and disciplined approach, as well as her ability to lead by example and support organizations.
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The following are highlights of my qualifications and accomplishments: In Costa Rica: Experience managing a large number of American and Canadian volunteers (Mostly from the US) and from all over the world in various projects, using organization, translation, support and assistance to make sure volunteers were engaged and productive in respective assignments. Planned and organized logistics of international volunteers prior to their arrival in country (flights included); trained, oriented and directed them once in country. Planned, organized and executed Spanish lessons for 10th, 11th, 12th grade for an American boarding school for 6 months. (New Summit Academy in Costa Rica). In Switzerland: being a Dean of Discipline to an International all girl boarding school, planning their weekend trips as well as their international trips (Israel, France, Italy, Morrocco). Great written and oral communication skills both in English and Spanish, having earned a Master’s in Translation and Interpretation at Universidad Autónoma of Baja California. In Guatemala, Costa Rica and Mexico : Extensive experience in the education environment of children and adults alike. Familiarity and ease volunteering, working and studying in Central America, combined with various supplementary international work and travel experience. My ability to lead by example, communicate effectively and fully support the ideals of the organizations/companies with whom I have worked have been strategic to my accomplishments. I believe that being positive, compassionate and disciplined have helped me seek meaningful employment, inspiring me to be open to new experiences and eager to continuously learn.

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Work Experience

E-Learning Providers

247
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Carola Lepe Fernandez's Professional Milestones

  • Field Manager And Spanish Interpreter (2014-10-01~2015-07-01): Successfully executed bilingual and Spanish interpretations, fostering cultural relations and enhancing cultural understanding.
  • Head Of Customer Service (2020-05-01~): Identified and expanded customer experience through effective communication strategies and effective relationship management.

Education

Universidad Autónoma de Baja California
Universidad Autónoma de Baja California

Language Interpretation And Translation

2013-2014
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