sr manager customer success at reputation@ Reputation
Greater Chicago Area
Caroline Featherstone
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Maine South High School
Real-Time AI Research
FlashIntel GPT
Tell me more about Caroline Featherstone?
FlashIntel GPTCaroline Featherstone is an experienced Senior Customer Success Director with 17.5 years of work experience in the SaaS industry. She is skilled in Microsoft Word, Communication, Public Speaking, Teamwork, Client Strategy, and Leadership. Caroline has a Bachelor of Science degree from the University of Illinois at Urbana-Champaign. She has worked at Reputation as a Senior Manager, Customer Success, Team Lead, and Senior Client Success Director. Caroline also has experience at PowerReviews, a 1WorldSync Company, where she held positions as a Senior Client Success Director and Senior Client Success Manager.
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About
Experienced Senior Customer Success Director with a demonstrated history of working in the SaaS industry. Skilled in Microsoft Word, Communication, Public Speaking, Teamwork, Client Strategy, and Leadership. Strong support professional with a Bachelor of Science (B.S.) from the University of Illinois at Urbana-Champaign.
Work Experience
Senior Manager Customer Success
sr manager customer success at reputation
Team Lead Customer Success
Software Development
Caroline Featherstone's Professional Milestones
- sr manager customer success at reputation (2019-10-01~2021-07-01): Implementing strategies to enhance customer satisfaction and loyalty, enhancing customer retention and driving revenue growth.
- Sales Development Representative (2016-06-01~2017-04-01): Exceeded sales targets consistently, driving revenue growth and market expansion.
Education
Skill
Microsoft Office
Research
Powerpoint
Microsoft Excel
Microsoft Word
Communication
Customer Service
Community Outreach
Teamwork
Public Speaking
Leadership
Certification
Colleagues
Jason Grier
Chief Operating Officer | Chief Product Officer | Reputation Investor Board Member Advisor
Joe Fuca
Chief Executive Officer
Marc Linden
Chief Financial Officer
Amit Goyal
Chief Technology Officer
Marc Linden
Chief Financial Officer
Other Named Caroline Featherstone
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Caroline Featherstone works for Reputation
Caroline Featherstone's role in Reputation is sr manager customer success at reputation
Caroline Featherstone works in the industry of Software Development
Caroline Featherstone's colleagues are Jason Grier,Joe Fuca,Marc Linden
Caroline Featherstone's latest job experience is sr manager customer success at reputation at Reputation
Caroline Featherstone's latest education in Maine South High School
