Cathie Hargreaves ☆ Order Manager and Account Manager

✔ Analytical, detail-oriented, and solutions-driven Client Relations and Administrative Specialist with extensive hands-on, progressive knowledge of administrative procedures, customer service practices, and multilevel communications. Talented and tech-savvy professional with dynamic communication and organization skills, with strong problems solving, customer care, and project management attributes, and a proven ability to analyze situations and effect operational change leading to improved business performance and customer satisfaction. ✔ Seasoned ability to explain complex problems to a range of audiences, as well as negotiate, influence, and persuade. Aptitude to establish long lasting professional relationship with clients, management, and stakeholders to ensure quality and continuity of operations. ☞ Efficiency Improvement ☞ Retention & Satisfaction ☞ Mentoring and Coaching ☞ Customer Relationship Management ☞ File & Record Management ☞ Liaison & Business Communication ☞ Customer Service Excellence ☞ Network/Relationship Building ☞ Problem Solving