Celso Scarpim

• ITIL® Foundation Certified Professional. • CompTIA A+ and Network+ Certified Professional. • Microsoft Certified Professional. • ConnectWise Software (Manage/Control/Automate), including Automate scripting/deployment/monitoring. • Corporate Antivirus (Symantec, Trend Micro, Webroot, ESET, Sophos MSP, SentinelOne, ZScaler, Microsoft ATP). • Windows desktop systems from WFW 3.11 to Windows 11. • Windows server systems from NT Server 4.0 to Server 2022 (including SBS versions). • Windows Server roles: Active Directory, GPO, DNS, DHCP, WSUS, RDG/RDS, NPA/RADIUS/ADFS/SSO. • Microsoft 365/Azure setup/migration/administration (including MFA, Intune, AutoPilot). • Microsoft Office Suite from 95 to 2016/M365. • Microsoft Exchange server from 2003 to 2019/O365. • Antispam systems (Barracuda, Mimecast, Microsoft) • Backup systems (ShadowProtect SPX/ShadowXafe, Solarwinds MSP Backup, BackupExec, Veeam B&R, Datto, CommVault, CloudAlly). • Virtualisation: Hyper-V, VMware, KVM, ProxMox. • Storage: NAS (QNAP/Synology), SAN (Nimble/Lenovo/DELL/EMC/Nutanix), Tape Libraries. • Remote desktop support (VNC/TeamViewer, Windows RDS, ConnectWise Control). • SQL Server administration and optimization (Microsoft SQL Server, Interbase/Firebird) • Umbrella (OpenDNS) setup and administration. • VPN setup and administration (Microsoft Azure VPN/OpenVPN) • Fortinet/WatchGuard/SonicWall firewalls administration. • Server hardware support, troubleshooting and repair (DELL/EMC, HP, IBM/Lenovo). • General hardware support, troubleshooting and repair (PC, Mac, laptops, tablets, printers, NAS, etc). • Basic VoIP setup and administration. • Printer setup, troubleshooting and field maintenance. • Basic Linux/email administration with CentOS/cPanel.