manager technical support - home security & bilingual customer care at cox communications@ Cox Communications
Glendale, Arizona, United States
Cesar Baltazar
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Arizona Automotive Institute
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FlashIntel GPTCesar Baltazar is an experienced leader with over 31 years of work experience in call center and telecom. He has a strong background in customer service and sales, with expertise in leadership, team building, and vendor management. Cesar has worked at Cox Communications in various roles, including Manager of Customer Care Operations and Technical Support. He is skilled in delivering solid results in a changing environment. Cesar is based in the United States.
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About
Experienced Leader with 22 years of call center / telecom success in a customer service and sales environment able to lead, develop and bring solid results in a changing environment.
Work Experience
Manager Customer Care Operations
manager technical support - home security & bilingual customer care at cox communications
Manager | Customer Care Operations
Manager Technical Support | Home Security | Bilingual Customer Care
Supervisor | Customer Care | Spanish Team
Manager Customer Care
Manager, Customer Care - Bilingual Group
Telecommunications
Cesar Baltazar's Professional Milestones
- Supervisor | Customer Care | Spanish Team (2005-10-01~2010-02-01): Improving team productivity and efficiency through effective supervision and support of customer-service strategies.
- Manager, Customer Care - Bilingual Group (2010-03-01~2014-05-01): Providing exceptional customer support, ensuring exceptional service and fostering a positive learning environment for the bilingual group.
Education
Automotive
1987-1988Skill
Call Center
Customer Retention
Leadership
Customer Service
Call Centers
Spanish
Team Leadership
Telecommunications
Telephony
Vendor Management
Team Building
Management
Cross Functional Team Leadership
Process Improvement
Troubleshooting
Recruiting
Strategic Planning
Account Management
Sales
Customer Satisfaction
Certification
Colleagues
Raymond Bordley
Owner, CrossPatternLLC
Tyara Bolden
Part Owner at Cox Communications
Sharon Jackson
owner & ceo sdj sweet treats llc navy veteran
Rob Jason
Gym Owner Trainer
Katie Mesaros
product owner | account management | digital marketing & sales
Other Named Cesar Baltazar
Frequently asked questions
We found 2 Cesar Baltazar's phone numbers
Cesar Baltazar's social media include: Linkedin,
Cesar Baltazar works for Cox Communications
Cesar Baltazar's role in Cox Communications is manager technical support - home security & bilingual customer care at cox communications
Cesar Baltazar works in the industry of Telecommunications
Cesar Baltazar's colleagues are Raymond Bordley,Tyara Bolden,Sharon Jackson
Cesar Baltazar's latest job experience is manager technical support - home security & bilingual customer care at cox communications at Cox Communications
Cesar Baltazar's latest education in Arizona Automotive Institute
