Chandler Beene

Partnering with Chipotle supporting new software and technology installs. This includes preemptive maintenance, status checkups, general troubleshooting, software repair, creating and managing ServiceNow tickets, and problem solving. This demands a strong understanding of the Chipotle tech infrastructure and data flow based around the interactions between the various equipment, programs such as Aloha, and various other applications. Being a Technical Consultant is about being able to problem solve creatively and understand complex tech environments with skills including: • Creating Knowledge Base articles • Improving troubleshooting and reporting processes • Managing IT relationships with restaurant managers • Analyzing tech issues with an advanced level of troubleshooting and ability generate creative solutions • Working with restaurant technology including Aloha and ServiceNow ticket management software • Managing time sensitive and critical IT projects and solutions