Chandrachur Chakravarti

Leadership professional with 13+ years of experience in Banking & Finance sector. Proficient in driving business growth through strategic planning, sales, marketing & relationship management. Skilled in Banking, Customer Relationship Management (CRM), Digital Payment Solutions & Fintechs, Account Management with Pre-sales & post-sales support. Completed B.Tech (Computer Science & Engineering) + MBA (Banking & Finance). Design & implementation of new & innovative products & services as a part of business team, requirement and functionality analysis in partnership with IT, UAT and product roll out. Responsible for complete product lifecycle management Acting as Business requirements modeller, extracting requirements & specifications from projects and represent them in comprehensible form for stakeholders & I.T. Team for project delivery. Innovate, re-engineer existing product lines as per market competition. Cross-functional co-ordination with Marketing and Analytics team for running various sales contests and customer engagement campaigns. Nurture existing business relationship and continue to strengthen it, besides new partner acquisitions in Banking & Financial Services (BFS) segment. Training of sales force and call center employees on designed product / service features including training content generation.