Human Resources Manager | Payroll Manager@ Globaltechwriting
Philippines
Charisse Deveza-Samonte
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De La Salle University
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Tell me more about Charisse Deveza-Samonte?
FlashIntel GPTCharisse Deveza-samonte is an experienced Customer Service Professional with over 20 years of work experience. She has a strong background in coaching, customer service, sales, and team management. Charisse is skilled in leadership, customer satisfaction, and process improvement. Currently, she is a Social Media Manager, helping startups grow their business through creative media and engagement. Charisse has worked in various roles, including as an Implementation Manager and Team Leader for Directv Email Support. She is based in the Philippines.
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About
Experienced Customer Service Professional with demonstrated history of handling teams in both Voice and Email support. Highly skilled in Coaching, Customer Relationship Management, People Management, Team Building and Collaboration. Currently a Social Media Manager helping Startups grow their business through creative media and engagement.
Work Experience
Charisse Deveza-Samonte's Professional Milestones
- Team Leader For Directv Email Support (2006-06-01~2010-10-01): Overseeing smooth and efficient communication between email support and team members for seamless directv operations.
- Customer Service Representative (2004-08-01~2005-11-01): Provided exceptional customer service, ensuring smooth operations and consistently exceeding customer expectations.
Education
Business Administration,
Management,
Bachelors,
Bachelor Of Science
1999-2003Skill
Coaching
Customer Service
Sales
Team Management
Performance Management
Leadership
Customer Satisfaction
Bpo
Team Building
Outsourcing
Call Centers
Process Improvement
Team Leadership
Employee Benefits
Leadership Development
Business Strategy
Benefits Administration
Process Management
Employee Relations
Management
Customer Experience
Talent Management
Data Analysis
Interviews
Employee Engagement
Human Resources
Change Management
Talent Acquisition
Contact Centers
Strategic Planning
Customer Retention
Microsoft Excel
Continuous Improvement
Mentoring
People Management
Business Process Outsourcing
Customer Relationship Management
Certification
Other Named Charisse Deveza-Samonte
Frequently asked questions
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Charisse Deveza-Samonte's social media include: Linkedin,
Charisse Deveza-Samonte works for Globaltechwriting
Charisse Deveza-Samonte's role in Globaltechwriting is Human Resources Manager | Payroll Manager
Charisse Deveza-Samonte's latest job experience is Human Resources Manager | Payroll Manager at Globaltechwriting
Charisse Deveza-Samonte's latest education in De La Salle University
