Learning and Development Manager@ Insight Global
Atlanta, Georgia, United States
Charleia Williams
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Capella University
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FlashIntel GPTCharleia Williams is a Learning and Development professional with 17.2 years of experience. Based in the United States, she has successfully implemented various customer services techniques and implemented custom solutions to drive customer satisfaction and client retention rates. Charleia is highly skilled in conducting needs analysis and devising custom solutions that meet client objectives. She provides training and coaching to team members to boost production and efficiency, analyze team talent, and utilize resources to exceed objectives and fuel corporate growth. Charleia has a proven track record of developing and executing successful business programs, specializing in employee morale and retention.
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About
Learning and Development professional who has been successful in the industry for upwards of 10 years. Demonstrated history of successfully implementing various customer services techniques amongst a variety of platform, aimed at driving customer satisfaction and client retention rates. Highly skilled in conducting needs analysis and devising custom solutions that meets clients' professional objectives. Provide training and coaching to team members to boost production and efficiency. Analyze team talent and utilize resources to exceed objectives and fuel corporate growth. Develop and execute viable business programs, including for training, as well as results-producing policies & procedures. Engineered measurably higher employee morale and retention.
...See MoreWork Experience
Learning and Development Manager
Corporate Trainer
Staffing and Recruiting
Charleia Williams's Professional Milestones
- Corporate Trainer (2020-05-01~2021-09-01): Delivering engaging and dynamic training programs to enhance corporate knowledge and skills.
- Learning and Development Manager (2021-09-01~): Implementing comprehensive learning and development programs to enhance employee skills and drive organizational success.
Education
Bachelors,
Bachelor Of Arts,
Business Administration,
Management And Operations
2017-2019Certification
Colleagues
Joshua Williams, CSPO
Product Owner
Adam Berg
Technical Product Owner | Agile Methods | Network Automation
Jordan Taylor
Business Process Analyst | Contracts | Telecommunicationsmuter | Product Owner | Agile | Healthcare
Heath Hatcher
geospatial product owner
Musa Sisoho
car rental owner at mansa musa exotics
Other Named Charleia Williams
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Charleia Williams works for Insight Global
Charleia Williams's role in Insight Global is Learning and Development Manager
Charleia Williams works in the industry of Staffing and Recruiting
Charleia Williams's colleagues are Joshua Williams, CSPO,Adam Berg,Jordan Taylor
Charleia Williams's latest job experience is Learning and Development Manager at Insight Global
Charleia Williams's latest education in Capella University
