Charlene Scott-Walton
Manager Crossroads@ Specialty Fashion Group
Auckland, New Zealand
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Charlene Scott-Walton is a highly experienced professional with 18.6 years of work experience. She has a strong background in customer service and management, with six years of experience in the retail industry. Currently, she is the Manager of Crossroads in Henderson, where she has been working since 2015. Prior to this, she held positions such as Deputy Assistant Store Manager for Postie Plus and Sales Assistant for Number 1 Shoes. Charlene is skilled in Microsoft Word, data entry, customer service, cash handling/eftpos, banking, and store setups. She also has experience as a Receptionist/Administrative, managing customer accounts and debt collection agencies.
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I have 10 years of Customer Service experience, with six year’s experience in Management. I was recently employed as the Store Manager of Crossroads in Henderson before taking on this position I was employed as Deputy Assistant Store Manager for Postie Plus the promoted to Assistant Store Manager before being made redundant. Before this, I was employed with Number 1 Shoes as a Sales Assistant then promoted to Store Supervisor. I have skills in Microsoft Word, Data Entry, Customer Service, Cash handling/Eftpos, Banking, and store setups, Managing up to 15 staff a day. I also have experience as a Receptionist / Administrator. Managing of Customer Accounts and Debt Collection Agencies.

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Work Experience

Wyndham Street, Sydney, NSW, 2015, AU

Retail Apparel and Fashion

219
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Charlene Scott-Walton's Professional Milestones

  • Manager Crossroads (2014-09-01~2019-09-01): Successfully implemented strategic initiatives to optimize operational efficiency and drive business growth.
  • 3ic And Store Supervisor And Sales Assistant (2005-04-01~2009-11-01): Maximized sales revenue and implemented effective sales strategies, optimizing team performance and customer satisfaction.
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Education

Auckland University of Technology
Auckland University of Technology

Diploma

2003-2005