Charlie McMillan
strategic account manager at new balance@ New Balance
Denver, Colorado, United States
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Charlie McMillan is a highly experienced professional with 14.4 years of work experience. He possesses a wide range of skills including customer service, management, and relationship building. Based in the United States, Charlie manages a west coast territory of over 50 NFL/NCAA accounts and is dedicated to providing world-class products to football players on Saturdays and Sundays. He excels in building trust with his accounts and athletes, delivering high-quality products to them on time and on budget. Charlie's personal and professional experiences have taught him a strong focus on big picture goals and customer satisfaction. He thrives in dynamic environments and enjoys meeting people with different perspectives.
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Skills & Insights
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Emails and Phone Numbers

@newbalance.com
@schutt-sports.com
+1 217324****
+1 941921****
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About

On paper, I manage a west coast territory of over 50+ NFL/NCAA accounts, growing business and providing world-class, highly-visible products to some of the best football players you see on Saturdays and Sundays. What I really do: I build trust with my accounts and athletes by meeting in the locker room and on the field - months away from the bright lights of gameday - to understand their needs and to deliver a product to help them perform and share their brand story at a high level, on time and on budget. I have enjoyed many customer-facing positions from working as an NCAA equipment manager to my current sales and marketing position. My personal and professional experiences have taught me the following about myself: I can successfully manage and grow a territory of accounts in yearly revenue -I put the customer at the center of everything I do -I am solution-orientated, focusing on big picture goals for the company and customer I am a team player, focused on doing whatever it takes for our brand to win. -I love to win personally, but I get more satisfaction when the team wins -I support all levels of our company, from our teammates in the factory to our leadership I am hungry to learn, and keep pushing myself to be a better human being. -I am not afraid to say "I don't know, and I will get back to you with an answer." This allows me to learn, as well as provide the best service to my customers -I pick-up my teammates when they need it -I stay calm when faced with adversity and/or critical decisions I thrive in dynamic environments and love meeting people with different perspectives. Whether it is talking about how a product can immediately share your brand identity like a football helmet does, product tech that keeps players safe, or my love of travel...let's chat!

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Work Experience

100 Guest St, Brighton, MA, 02135-2088, US

Retail

8017
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Charlie McMillan's Professional Milestones

  • Head Athletic Equipment Manager (2011-03-01~2012-07-01): Successfully implemented advanced training programs to improve athlete performance and drive team success.
  • Head Football Equipment Manager (2012-08-01~2014-07-01): Implementing efficient systems and protocols to optimize team performance and streamline operations.
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Education

Wagner College
Wagner College

Bachelors,

Special Education,

Teaching,

Masters,

Special Education And Teaching,

Grades 9-12

2005-2009