Charmaine Chu
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Charmaine Chu is a highly experienced professional with 16 years of work experience in management, customer relationship management, customer service, social media, and advertising. Based in Hong Kong, Charmaine excels in conducting customer performance reviews through discovery conversations, renewal negotiations, and closure. She is known for her deep understanding of sales cycles and her ability to communicate with her customers for all aspects of the sales cycle. Charmaine has a strong sense of urgency, well-organized, and effective time management, making her a valuable asset in identifying new and bigger solutions.
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About
I conduct customer performance reviews through discovery conversations, renewal negotiations and closure; delight in deep discovery and solution-selling. Love to have interactions and communicating with my customers for all aspects of sales cycle, including price and contract quotations, solicitation, inquiries, negotiation and problem resolution. Daily works: Handle all aspects of the contract renewal process, from successful on-boarding, to ensuring adoption/usage/consumption, proactively solving issues, teeing up and executing the renewal/upgrade, and more. Skills: Strong sense of urgency, well organized, good in time management, problem solving, deep discovery to identify new and bigger solutions, overcomes objections of price and competition.
...See MoreWork Experience
Senior Customer Success Manager APAC
senior customer success manager apac at getty images
Senior Customer Success Manager
Customer Success Manager
Customer Success Manager
Account Executive
Customer Service Associate
Photography
Charmaine Chu's Professional Milestones
- Member Services And Customer Relations Executive (2011-07-01~2012-05-01): Building strong relationships and fostering strong relationships with key members, fostering loyalty and loyalty.
- Client Service Executive (2009-03-01~2011-07-01): Expanding client base through effective communication and communication strategies.
Skill
Management
Customer Relationship Management
Customer Service
Social Media
Advertising
Marketing
Social Media Marketing
Account Management
Microsoft Powerpoint
Time Management
Sales
Business Development
Certification
Colleagues
Rendix Alextian
Owner
Bob Miller
owner photographer at bob miller media
Prabhjot Singh Bhullar
product owner cspo || business analyst cbap
Josh Jacoby
Owner at Moondoggie Studios
Brooke Bauer
Freelance Photographer / owner at Brooke A. Bauer Photography
Other Named Charmaine Chu
Frequently asked questions
We found 2 Charmaine Chu's email addresses
We found 1 Charmaine Chu's phone numbers
Charmaine Chu's social media include: Linkedin,
Charmaine Chu works for Getty Images
Charmaine Chu's role in Getty Images is senior customer success manager apac at getty images
Charmaine Chu works in the industry of Photography
Charmaine Chu's colleagues are Rendix Alextian,Bob Miller,Prabhjot Singh Bhullar
Charmaine Chu's latest job experience is senior customer success manager apac at getty images at Getty Images