deputy manager planning & scheduling at concentrix@ Concentrix
Delhi, India
Charu Kathuria
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FlashIntel GPTCharu Kathuria is a highly accomplished management professional with 13 years of experience in operations, work force management, client interaction/support, service and support in the outsourcing industry. Based in Delhi, India, Charu has a strong skill set in process excellence, team management, transition management, and call centers. With expertise in re-engineering processes, Charu excels in re-engineering processes and controlling costs while reducing manual work and increasing profitability. Charu's proficiency in planning and scheduling, performance management, and data analysis make them a valuable asset in any organization.
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About
Highly accomplished management professional with over 9 years of proven expertise in operations, Work Force Management, client interaction/support, service and support in the outsourcing industry, to achieve performance goals and productivity metrics An intuitive visionary adept at re-engineering processes to comply with goals and policies while controlling costs, minimizing redundant work, reducing manual work, and increasing profitability. Demonstrated proficiency in: Planning and Scheduling Intraday Management Performance Management/ Metric Improvement Volume Management Generating and analyzing reports from Service Delivery tools like CMS,IEX & Nfocus (Client tool).
...See MoreWork Experience
deputy manager planning & scheduling at concentrix
Assistant Manager Planning And Scheduling
IT Services and IT Consulting
Charu Kathuria's Professional Milestones
- deputy manager planning & scheduling at concentrix: Implementing a comprehensive planning and scheduling strategy to optimize company's performance and meet market demands.
- WFM Associate (2014-01-01~2017-10-01): Implementing seamless project planning, optimization, and delivery processes for optimal efficiency and successful resolution.
Skill
Process Excellence
Mis
Team Management
Transition Management
Call Centers
Service Delivery
Sla
Workforce Management
Soft Skills
Certification
Colleagues
Michael Victor E.
Senior Team Leader | Founder | Team Accountability And Strategic Performance Management | 10+ Years In BPO Excellence | Business Owner
Michelle Aclan
Business Owner
Girija Rani Medapati
Health Care Claims Processor
tim collinge
Construction Company Owner at Concentrix
Marie Cris Briones
Business Owner
Other Named Charu Kathuria
Frequently asked questions
We found 2 Charu Kathuria's email addresses
We found 1 Charu Kathuria's phone numbers
Charu Kathuria's social media include: Linkedin,
Charu Kathuria works for Concentrix
Charu Kathuria's role in Concentrix is deputy manager planning & scheduling at concentrix
Charu Kathuria works in the industry of IT Services and IT Consulting
Charu Kathuria's colleagues are Michael Victor E.,Michelle Aclan,Girija Rani Medapati
Charu Kathuria's latest job experience is deputy manager planning & scheduling at concentrix at Concentrix
