Chaya Jacob

I am a seasoned Senior Admin & Customer Service Management Professional with 13+ years of experience. My career has been defined by turning challenging conditions into success stories through a unique blend of strategic planning, executive decision-making, and critical thinking. I excel in overcoming complex business challenges and making high-stakes decisions, all while maintaining an unwavering commitment to integrity and customer satisfaction.I am recognized as a discreet and knowledgeable manager, adept at prioritizing and responding swiftly to business concerns. With a strong track record in leading administration and customer service functions, I consistently add value to organizations by delivering substantial results. My career has been marked by a dedication to improving service quality, reducing cycle times, and aligning services with customer priorities.My passion lies in developing a customer-centric approach that leads to customer delight and high compliance scores. I take pride in championing opportunities to enhance the overall customer experience. If you're seeking a proven leader in administration and customer service management, let's connect and explore how I can contribute to your organization's success.Connect with me to discuss collaboration, share insights, or engage in meaningful discussions in the fields of administration and customer service management.