Chen Wang
technical support manager at motorola@ Motorola Mobility (a Lenovo Company)
China
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Chen Wang is a highly experienced professional with over 20 years of work experience in the wireless and GSM industry. He has a strong background in IP, VoIP, TCP/IP, LTE, integration, UTS, and 3G. Based in China, Chen Wang has worked at Motorola Mobility (a Lenovo Company) in the United States as a Technical Support Manager in the Customer Service department. With a deep understanding of service and a deep understanding of customer service, he has successfully managed and led technical support teams.
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Emails and Phone Numbers

@motorola.com
@hotmail.com
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About

Over 13 years` technical support and service experience in communication field, rich experience in Mobile Packet Core Network. Rich communication experience with carrier customer, strong customer sense, deep understanding of service, ability of manage customer. Strong ability to build and lead technical support team.

Work Experience

222 W. Merchandise Mart Plaza, Chicago, Illinois, 60654, US

Computers and Electronics Manufacturing

23886

Chen Wang's Professional Milestones

  • Technical Support Manager (2003-06-01~): Implemented efficient technical support processes, resulting in improved customer satisfaction and reduced downtime.
  • technical support manager at motorola: Successfully implemented comprehensive systems and procedures, resulting in increased efficiency and customer satisfaction.