Chetan Kumar L S
change management customer experience digital transformation at ahli bank oman@ ahlibank
Bengaluru, Karnataka, India
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Chetan Kumar L S is a Digital Transformation Business Analyst with 15 years of experience in helping global businesses design and implement technology-led strategies. He has a diverse geographic background, specializing in solution design and driving strategic agendas for sustainable and scaleable technology. Chetan is skilled in business requirements elicitation, critical thinking, design led change, system & data analysis, API development, and large team handling. He has worked at Hsbc Electronic Processing India Private Limited as an Associate Vice President and at ahlibank as a Change Management, Customer Experience, and Digital Transformation professional.
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A Digital Transformation Business Analyst with 15+ years of experience in helping global businesses design and implement technology-led strategies and deliver transformational changes to improve revenue, streamline process and reduce risk. Diverse Geographical experience, in Solution Design role driving Strategic agenda for Sustainable and Scalable TechnologyForges partnership with stakeholders & team members alike and strives to build strong collaboration by empowering his team membersExperience in Business requirements elicitation, Critical Thinking, Design Led Change, System & Data Analysis, API Development, large team handling.

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Work Experience

POBox 565 Al Wattya, Matrah 116, OM

Banking

675
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Chetan Kumar L S's Professional Milestones

  • Associate Vice President | Business Analyst | Transformation And Automation (2018-10-01~): Driving strategic decision-making and optimizing business processes to optimize efficiency and customer satisfaction.
  • change management customer experience digital transformation at ahli bank oman: Enhanced customer engagement through digital transformation processes at HLUBank Oman.

Education

Indian Institute of Management, Lucknow
Indian Institute of Management, Lucknow

Sales And Marketing

2012-2013