Chetan Sharma

I have 15+ years of rich experience in diversified sectors. I am having rich experience in business expansion & profitability, account management, customer Relationship Management, B2B/ B2C sales and operation. Six Sigma Lean Certified. Started as a Process Associate with brand like GE Consumer Finance then moved into technical support and joined GoldStone Technologies as Sr.Support Engineer. Did good, achieved lot of rewards and recognition, had to change job as process went to competitor and landed up in 24/7 ai. Gained experience into the field of sales dealing with customers from North America. It was Lenovo consumer sales process and a core sales process. We had to understand customer's requirements and recommend a product based on their needs and budget. Got opportunity to work with Dell as Sr.Sales expert dealing with core Enterprise solutions. Had to master the products first and then recommend a right enterprise solution based on clients need. Achieved metrics regularly and received numerous awards time and again, and currently been with Monster sales for US, again an Inside sales B2B process. Dealing with decision makers generating new business opportunities and generating revenues for company. Had to discuss about right solution based on clients need, then comes Negotiation which happens either over phone, through WebEx call, Skype or at times meeting clients in their office.