Wan Chin Hong
Project Manager@ Dell Technologies
Lrg 2 Kulai Besar , Kulai, Senai
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Wan Chin Hong is a highly experienced professional with over 15 years of expertise in the technology and services industry. He has a strong background in customer service, training, project coordination, and management. Wan Chin Hong is skilled in resource management, time management, and communication. He has worked at Dell Technologies in various roles, including IT Project Mgmt Senior Analyst and Proj Prog Mgmt Senior Analyst. Wan Chin Hong also has experience as a Customer Care Manager at Dell Technologies and as a Help Desk Analyst at Intel Corporation. He is a dedicated and skilled professional in the field.
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Emails and Phone Numbers

@dell.com
@dell.com
@dell.com
@dell.com
+60 036274****
+60 019381****
+60 146148****
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About

Key Strengths and Experience: * More than 15 years’ experience in the technology and services industry covering, customer service, training, project coordination & project management, resource management, time management. * Strong communication skills coupled with customer service skills and negotiation skills. * Project coordination & project management skills with internal and external customers. * Prior experience as a trainer and project leadership on project management. * As project manager and solution architect

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Work Experience

One Dell Way, Round Rock, Texas, 78682, US

IT Services and IT Consulting

136820
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Wan Chin Hong's Professional Milestones

  • Customer Care Manager (2005-04-01~2011-04-01): Enhanced customer satisfaction through proactive communication and personalized solutions.
  • Help Desk Analyst (2003-07-01~2005-02-01): Providing high-quality technical support to clients, resolving issues promptly and ensuring customer satisfaction.
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