Request And Knowledge Process Integration Manager@ Innogy Business Services UK Limited
Swindon, United Kingdom
Chris Burton
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FlashIntel GPTChris Burton is an accomplished and driven service manager with 10.7 years of experience in telecommunications, incident management, and mobile communications. He has a proven track record in coordinating service operations and customer service industries. Chris has excellent planning and organizational skills, resulting in the optimum functioning of the service desk department and achieving customer service standards. He is dedicated, able to achieve outstanding results in challenging environments. Chris has worked at Innogy Business Services UK Limited, ESP Global Services, and Vodafone, gaining valuable experience in various roles.
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About
Accomplished and driven service manager with experience of coordinating service operations and customer Service based industries. Having a proven track record in developing new initiatives and cultivating effective relationships both internally and externally at a variety of levels. Excellent planning and organisational skills result in the optimum functioning of the service desk department and the consistent achievement of customer service standards. A dedicated manager with the ability to obtain outstanding results in a challenging environment.
...See MoreWork Experience
Request And Knowledge Process Integration Manager
Utilities
Chris Burton's Professional Milestones
- Request And Knowledge Process Integration Manager (2017-03-01~): Streamlined retrieval and knowledge processing processes to enhance efficiency and accuracy.
- Major Incident And Problem Manager (2015-08-01~): Implementing effective incident strategies to mitigate potential risks and maintain a thriving network of critical assets.
Skill
Telecommunications
Incident Management
Microsoft Office
Management
Mobile Communications
Networking
Coaching
Fault Finding
Employee Training
Investigation
Telephone Skills
Team Leadership
Training
Mvno
Major Incident Management
Microsoft Excel
Fault Analysis
Problem Management
Risk Management
Change Management
Itil
Customer Service
It Operations
It Service Management
Team Management
Service Delivery
Troubleshooting
Technical Support
Mobile Devices
Service Level Agreements
Information Technology
Outsourcing
Managed Services
It Management
Certification
Colleagues
Kiel Wright
IT Service And Commercial Director
Stuart Pearson CMgr MCMI
Non Domestic Business Demand Manager
Lindsay Fieldhouse
Accountant
Beth Reekles
IT Service Manager
Hayley Thompson
programme portfolio manager at innogy business services uk limited
Other Named Chris Burton
Frequently asked questions
We found 3 Chris Burton's email addresses
Chris Burton's social media include: Linkedin,
Chris Burton works for Innogy Business Services UK Limited
Chris Burton's role in Innogy Business Services UK Limited is Request And Knowledge Process Integration Manager
Chris Burton works in the industry of Utilities
Chris Burton's colleagues are Kiel Wright,Stuart Pearson CMgr MCMI,Lindsay Fieldhouse
Chris Burton's latest job experience is Request And Knowledge Process Integration Manager at Innogy Business Services UK Limited
