Chris Caulfield

ITIL qualified IT Operations Analyst and Software Engineer with over 18 years experience within IBM/MVS Mainframe batch implementation, support and design. Highly experienced in first-line support and back office functionality. Able to work effectively as part of a team or independently as required. Self-motivated and dependable clear thinker, with excellent analytical ability. Key Skills * Excellent problem solving/troubleshooting – identifying potential problems and diagnosing causes and consequences both quickly and concisely. Taking ownership of problems and seeing them through to resolution. * Change ability – embrace changes in working practices and culture. Align quickly with changing needs and realities. * Teamworking – collaborating and contributing to team success and valuing other team member’s successes.